1. Introduction Welcome to Johrat Al Rabiah for Coffee and Supplies’ online store. Our website https://jalrabia.com/ provides a carefully selected range of coffee products, coffee preparation tools, and other supplies. By using this website, you agree to comply with the following terms and conditions.
2. Accounts and Privacy – Registration: When creating an account, you must provide accurate and complete information. You are fully responsible for keeping your account information and password confidential. – Privacy: We respect the privacy of our customers and handle personal information according to our Privacy Policy, which is available on the website.
3. Products – Specifications and Prices: We provide accurate descriptions and pricing for our products. Prices and details are subject to change without prior notice, so please review the website regularly. – Product Availability: Products are subject to stock availability. If an item is unavailable after ordering, we will notify you and arrange a refund or replacement.
4. Orders and Payment – Order Completion: Once an order is placed on the website, it will be verified and reviewed. We reserve the right to refuse or cancel any orders. – Payment Methods: We accept available payment methods on the site (such as credit cards, bank transfers, and others). Payment must be completed to confirm the order.
5. Shipping and Delivery – Shipping Time: Shipping time varies depending on the customer’s location. We aim to deliver products as quickly as possible, but external factors may affect delivery times. – Shipping Costs: Shipping costs are displayed during the checkout process and added to the total bill. – Delivery Responsibility: We are responsible for the products until they reach the specified delivery address provided during the purchase.
6. Return and Exchange Policy – Returns: Unused products can be returned within 7 days of receipt, provided they are in their original condition and unopened packaging. – Exchanges: If a product is defective, it can be exchanged or refunded. Customers must notify us of any defects within 3 days of receiving the product.
7. Intellectual Property Rights All intellectual property rights related to the website and its content belong to Johrat Al Rabiah or entities that license us to use them. Copying, distributing, or using any part of the website for commercial purposes without prior written permission is prohibited.
8. Disclaimer – Information: We provide information on the website for reference purposes only, without explicit or implied guarantees of accuracy. – External Links: The website may contain links to external sites, for which we are not responsible regarding content or policies.
9. Modifications to Terms and Conditions We reserve the right to modify these terms and conditions at any time. Modifications are effective upon posting on the website, and users should review this page periodically to ensure compliance with the latest terms.
10. Contact Us If you have any questions about the terms and conditions, please contact us via the email or phone number provided in the “Contact Us” section.
You may add or customize sections as needed for the website, such as a detailed Privacy Policy or a section about customer reviews and feedback.
